SAP Knowledge Base Article - Preview

2698441 - How to activate Java Mail tracing - Best Practices

Symptom

There is a problem with Java Mail function. Generated extant information is not enough for investigation. You need to trace the scenario.

See some example symtoms:

  • All emails are sent out twice and root cause needs to be identified to avoid duplication.
  • Self support password notification e-mails do not arrive.
  • Java Mail does not work.

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Environment

SAP NetWeaver for Application Server Java 7.X

Product

SAP NetWeaver Application Server for Java all versions ; SAP NetWeaver all versions

Keywords

email, java, trace, tshw, log, default trace, severity, debug, self password, notification mails, notification mail, UME, get support, self support, all, com.sap.engine.services.javamail, com.sap.engine.services.javamail.library, com.sap.notification.email, NWA, mail , KBA , BC-JAS-WEB , Web Container, HTTP, JavaMail, Servlets , BC-BMT-BPM-SRV , Process Server , BC-JAS-SEC-UME , User Management Engine , Problem

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