SAP Knowledge Base Article - Preview

2698421 - HTML Dashboard is not opening in BI Launch Pad and stuck on "initializing" status

Symptom

HTML Dashboard is not opening in BI Launch Pad and stuck on "initializing" status


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Environment

  • SAP Dashboards 4.2 SP05 and higher
  • SAP BusinessObjects Business Intelligence Platform 4.2 SP05 and higher

Product

SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Dashboards 4.2

Keywords

hangs, quary as a web service, IE, chrome, BI Launchpad, BILaunchpad, Web Intelligence , KBA , BI-RA-XL , Dashboards and Presentation Design , Problem

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