SAP Knowledge Base Article - Preview

2697876 - Error: "Unable to authenticate" when integrating SAP Analytics Cloud (SAC) & SAP Marketing Cloud

Symptom

  • Unable to authenticate when building connection after integrating SAP Analytics Cloud (SAC) & SAP Marketing Cloud. See the below error:
    "Unable to authenticate. Please ensure your credentials are valid."
    Hybrisscreenshot.jpg

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Environment

  • SAP Analytics Cloud 2018.

Product

SAP Analytics Cloud 1.0 ; SAP S/4HANA Cloud 1808

Keywords

SAP Cloud for Planning, sc4p, c4p, cforp, cloudforplanning, EPM-ODS, Cloud for Analytics, Cloud4Analytics, CloudforAnalytics, Cloud 4 Planning, BOC, SAPBusinessObjectsCloud, BusinessObjectsCloud, BOBJcloud, BOCloud., SAC, SAP AC, Cloud-Analytics, CloudAnalytics, SAPCloudAnalytics , KBA , LOD-ANA , SAP Analytics Cloud , LOD-ANA-BI , SAP Analytics Cloud - Business Intelligence (BOC) , LOD-ANA-BR , SAP Analytics Cloud - Digital Boardroom , LOD-ANA-PL , SAP Analytics Cloud – Planning (BOC) , LOD-ANA-PR , SAP Analytics Cloud – Predictive (BOC) , Problem

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