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2697040 - Destination connection fails in SAP Cloud Application - There is no SAP Cloud Connector (SCC) connected to your subaccount

Symptom

You try to establish connection from a specific SAP Cloud Platform (SCP) Application and you face the following errors:

"503 Service Not Available"

Or:

"There is no SAP Cloud Connector (SCC) connected to your subaccount. Requested opening of a tunnel for subaccount "<subaccount>" and default SCC location ID, that is, empty string or simply not configured. Check the configuration on SCC and cloud side."

You checked the Documentation: How to evaluate SAP Cloud Connector Logs and Traces, however, in the SAP Cloud Connector's ljs_trace no relevant logs can be found based on the timestamp of the issue occured.


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Environment

  • SAP Cloud Platform
  • SAP Cloud Platform Connectivity
  • SAP Cloud Connector
  • A Destination in a Specific SCP Application

Product

SAP Cloud Platform all versions

Keywords

503 service not available, Services with error: 503, Location ID, There is no SAP Cloud Connector, connected to your subaccount, Requested opening of a tunnel for subaccount, default SCC location ID, Location ID , KBA , BC-NEO-CON , SAP Cloud Platform Destinations and On-premise Connectivity , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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