SAP Knowledge Base Article - Preview

2695184 - Hire Wizard: Error when trying to open Hire Wizards: errorId=null, timestamp=null, errorMessage=Cannot read property 'metadata' of undefined, errorName=TypeError

Symptom

You encounter an error message similar or the same as the below, when trying to open any of the Hire wizards -:

 

FireFox

  • errorId=null, timestamp=null, errorMessage=e.fieldGroups[0] is undefined, errorName=TypeError, server=50ps4bcf60t, versionInfo=Release%3A%20b1808.20180913234321%0A%20%20%20%20Server%3A%2050ps4bcf60t%0A%20%20%20%20Timestamp%3A%202018-09-18T04%3A57%3A12.864-0400

FireFox.jpg

 

Chrome

  • errorId=null, timestamp=null, errorMessage=Cannot read property 'metadata' of undefined, errorName=TypeError, server=80sc2bcf01t, versionInfo=Release%3A%20b1805.20180607124041%0A%20%20%20%20Server%3A%2080sc2bcf01t%0A%20%20%20%20Timestamp%3A%202018-06-13T12%3A08%3A11.635%2B0200

Chrome.jpg

 

Internet Explorer

  • errorId=null, timestamp=null, errorMessage=Cannot read property 'metadata' of undefined, errorName=TypeError, server=50ps4bcf60t, versionInfo=Release%3A%20b1808.20180913234321%0A%20%20%20%20Server%3A%2050ps4bcf60t%0A%20%20%20%20Timestamp%3A%202018-09-18T04%3A56%3A47.881-0400

IE.jpg


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Environment

  • Employee Central (EC)
  • People Profile (PP3)

Product

SAP SuccessFactors Employee Central all versions

Keywords

errorMessage=e.fieldGroups[0] is undefined, errorMessage=Cannot read property 'metadata' of undefined, add new employee, hire wizard, manage pending hires, rehire inactive employee, ec, bcui, sdm xml, , KBA , LOD-SF-EC-HIR , New Hire/Rehire Wizards , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , Problem

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