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2691740 - SySAM error "Failed to obtain license(s) for ASE_XRAY feature" - SAP ASE

Symptom

  • ASE errorlog reports messages relating to ASE_XRAY license :

SySAM: Failed to obtain license(s) for ASE_XRAY feature from License Server my_license_server.
SySAM: No such feature exists. Verify that a license containing the feature name ASE_XRAY is available or generate and deploy the license from the SAP Support Portal.
SySAM: License feature name:  ASE_XRAY
SySAM: FlexNet Licensing error:-5,412
SySAM: FlexNet Licensing error:-5,357
server   Configuration parameter 'performance monitoring option' can not be enabled without license 'ASE_XRAY'.

  • When setting config option 'performance monitoring option', ASE reports error 10834:

Msg 10834, Level 16, State 1:
Server 'ASE', Procedure 'sp_configure', Line 1335:
Configuration parameter 'performance monitoring option' can not be enabled without license 'ASE_XRAY'.


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Environment

SAP Adaptive Server Enterprise (ASE) 15.0, 15.5, 15.7 & 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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