SAP Knowledge Base Article - Preview

2691363 - Unable to login to BI Server from Client Tool

Symptom

  • Error ' undefined error root cause ' is displayed when logging into Web Intelligence Rich Client
  • Error ' "[repo_proxy 13] SessionFacade::openSessionLogon with user info has failed(Unable to connect to CMS clustername.  A wrong connection is made to @@clustername(servername:6400).
    Logon cannot continue.(hr=#0x80042a79)"' is displayed when logging into Universe Design Tool
  • Error ' Failed to log on host "servername:6400", user "username", Could not reach CVMS 'servername:6400'. Specify the correct host and port and check for network issues. (FWM 200300)' is displayed when logging into Information Design Tool  

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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x
  • SAP BusinessObjects Client Tools 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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