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2691074 - SPAM / SAINT hangs at IMPORT_PROPER problem connecting to Message Server

Symptom

  • SPAM/SAINT import hangs during IMPORT_PROPER
  • In the SLOG you see the error 
START imp all <SID> 20180821085332 DDIC mss5861 20180821085332180 
WARNING: System <SID>. Warning. 20180821085433 :
WARNING: The following call returned with exit code 5:
WARNING: sapevt.exe SAP_IMPORT_START name=<SID> tpsid=<SID> pf=\\<hostname>\sapmnt\trans\bin\DEFAULT.SR1 -t 
WARNING: Please check trace file dev_evt.
WARNING: (This warning is harmless if no further warnings follow.)
INFO TBATG CONVERSION OF <SID> N not needed DDIC mss5861 20180821085332180 
START tp_getprots <SID> 6 20180821085433 DDIC mss5861 20180821085332180 
WARNING: System <SID>. Warning. 20180821085938 :
ERROR: The following call returned with exit code 5:
ERROR: sapevt.exe SAP_TRIGGER_RDDIMPDP name=<SID> tpsid=<SID> pf=\\<hostname>\sapmnt\trans\bin\DEFAULT.SR1 -t 
ERROR: Background jobs cannot be started.
ERROR: Please check trace file dev_evt.

  • In the dev_evt log you see the error 
NiBufReceive starting
NiIRead: hdl 1 SSLState 0
***LOG Q0I=> NiIRead: P=<IPADDRESS>:<PORT>; L=<IPADDRESS>:<PORT>: recv (10054: WSAECONNRESET: Connection reset by peer) [D:/depot/bas/749_REL/src/base/ni/nixxi.
*** ERROR => NiIRead: SiRecv failed for hdl 1/sock 408
(SI_ECONN_BROKEN/10054; I4; ST; P=<IPADDRESS>:<PORT>; L=<IPADDRESS>:<PORT>) [nixxi.cpp 5420]
*** ERROR => MsINiRead: NiBufReceive failed (NIECONN_BROKEN) [msxxi.c 2854]
*****************************************************************************
*
* ERROR The connection to the specified message server (mss5861 /
* 3900) failed.
* Please check the trace file of the message server
* Please check hostname and/or service for typing errors
* Please check whether a network filter has been activated
* (parameter ms/acl_file_int)
*
* TIME Wed Sep 05 13:43:15 2018
* RELEASE 749
* COMPONENT MS (message handling interface, multithreaded)
* VERSION 4
* RC -35
* MODULE D:/depot/bas/749_REL/src/krn/ms/msxxi.c
* LINE 2891
* COUNTER 3
*
*****************************************************************************
  • In the dev_ms log you see the error
[Thr 99740] Thu Sep 6 09:18:40:157 2018
[Thr 99740] *** ERROR => NiISSLStartOnServerConn: SapSSLSessionStartNB failed (-25, SSSLERR_NO_SSL3_REQUEST) [nixxi.cpp 11000]
[Thr 99740] *** ERROR => MsSHandleSSLHandshake: NiSSLStartOnServerConn failed (NIESSL_NO_SSL3_REQUEST), connect from <IPADDRESS>

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Product

SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

hanging broken stopped , KBA , BC-UPG-OCS-SPA , Support package tools for ABAP , Problem

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