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2690116 - SMP3 on Linux crashes in rare circumstances

Symptom

SAP Mobile Platform 3.0 (SMP3) on Linux crashes in rare circumstances.
And SMP3 server log has no messages, SAP JVM output the error info.

e.g. SAP JVM error message

#
# A fatal error has been detected by the SAP Java Virtual Machine:
#
#  SIGSEGV (0xb) at pc=0x00007f49ece407e7, pid=14465, tid=139955211491072
# accessing faulting address: 0x0000000000001008
#
# JRE version: Java(TM) SE Runtime Environment (8.0_45) (build 8.1.008)
# Java VM: SAP Java Server VM (8.1.008 25.45-b02 Jun 17 2015 18:11:29 - 81_REL - optU - linux amd64 - 6 - bas2:242406 (mixed mode) compressed oops)
# Problematic frame:
# C  [libmlserv17_r.so+0xea7e7] (sp=0x00007f49dcaa49a8) (pc=0x00007f49ece407e7)
#
# No core dump will be written (Core dumps have been disabled. To enable core dumping, try "ulimit -c unlimited" before starting Java again)
#
# If you would like to submit a bug report, please visit:
#   https://support.sap.com/incident
# Please save the hs_err file(s) and the written core dump for further error analysis
# See SAP note 1500116 for further information on collecting core dumps after SAPJVM crashes
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

...


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Environment

SAP Mobile Platform 3.0

Product

SAP Mobile Platform 3.0

Keywords

SMP,down,crash,no response, java, Redhat, segmentation fault , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

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