SAP Knowledge Base Article - Preview

2689453 - Identity Authentication Service shows a pop-up asking for user and password

Symptom

  • When performing SAML authentication via an Identity Authentication tenant (accounts.ondemand.com), you get a pop-up asking for credentials. After that, the regular logon page is presented.
  • This can happen in the browser or in the IBP Add-on for Excel:

browser.png

ibp.png


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Environment

SAP Cloud Platform Identity Authentication Service

Product

SAP Cloud Platform Identity Authentication all versions

Keywords

popup pop up prompt username password cloud identity sci ias idp identity provider , KBA , BC-IAM-IDS , Identity Authentication Service , Problem

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