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2689062 - USER_INFO_REQUEST_ERROR_MSG: XSA Logon error

Symptom

Access to SAP HANA XS Advanced fails with USER_INFO_REQUEST_ERROR_MSG and the below error is populated in the traces:

IdentityZone: correlation_id: - [https-jsse-nio-127.0.0.1-30031-exec-8] .... WARN --- CallMetaDataProviderFactory: Metadata processing disabled - you must specify all parameters explicitly
INFO --- Audit: UserAuthenticationSuccess ('XSA_ADMIN'): principal=165725, origin=[remoteAddress=104.46.114.243, clientId=sb-xs_role_admin], identityZoneId=[uaa]
ERROR --- XS2UaaTokenEnhancer: Could not add attribute serviceinstanceid

Screenshot of the error:
error.png


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Environment

  • SAP HANA Extended Application Services, Advanced Model
  • SAP HANA, platform edition 2.0

Product

SAP HANA, platform edition 2.0 ; SAP S/4HANA 1709

Keywords

XSA, enable, host, config, configuration, hostConfig, Enabling, null, object , KBA , BC-XS-RT , OP Runtime / XS Controller , BC-XS-SEC , UAA and Security for XS engine , Problem

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