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2688310 - Error: "Cannot retrieve database '<Databasename>.DBTypeForSAP.MSS.SystemHome.<Hostname>'nullnull" - Solution Manager 7.2

Symptom

  • MS SQL databases are not discovered by the Diagnostics Agent Outside Discovery
  • The following error:

***
[Thread[ExRun:OutsideDiscovery_2,5,OutsideDiscovery:ExecTG]] Error      [DatabaseInfoPushJob] Remote Exception calling DataEnrichment Manager Bean.
[EXCEPTION]
java.rmi.RemoteException: RfcExecutionException; nested exception is:
                com.sap.sup.admin.abap.rfc.exception.RfcExecutionException: An exception occured during the execution of the function 'FM_DIAGLS_PUSH_DATABASE': Cannot retrieve database '<Databasename>.DBTypeForSAP.MSS.SystemHome.<Hostname>'nullnull" 
***
can be found in the following Diagnostics Agent logs:

    • smdagent_trace.x.trc
    • e2edcc.x.log
    • e2edcc_db.x.log

Read .DBTypeForSAP.MSS.SystemHome.'nullnull" - Solution Manager 7.2">more...

Environment

  • Solution Manager 7.2
  • Microsoft SQL Server on the Managed System

Product

SAP Solution Manager 7.2

Keywords

RETRIEVE_EXCEPTION: LMDB Retrieve Error , KBA , SV-SMG-DIA-SRV-LSC , OS and DB Host Discovery (Outside Discovery) , Problem

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