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2687930 - Issue starting SUM: ERROR => Authentication failed and No Connection Data found in /usr/sap/ <SID> /SUM/sdt/param/sumjava_connectivity [SLPProxyHand 703]

Symptom

  •  After starting the Software Upgrade Manager(SUM) and entering the <SID>adm credentials the browser shows 0%
  • The update is of a Java stack system
  • Error in the sapstartsrv.log shows information similar to:

    [Thr 140640438269696] Mon Aug 27 12:26:16 2018
    [Thr 140640438269696] HTTPHandlerManager : HTTP Handler found for /lmsl/sumjava/<SID>/index.html
    [Thr 140640438269696] *** ERROR => Authentication failed [DefaultOpera 383]
    ...
    [Thr 140640437212928] *** ERROR => Unable to check directory
    (2: No such file or directory) [OsUtilux.cpp 804]
    [Thr 140640437212928] *** ERROR => No Connection Data found in /usr/sap/<SID>/SUM/sdt/param/sumjava_connectivity [SLPProxyHand 703]
    [Thr 140640437212928] *** ERROR => ConnectContext for /lmsl/sumjava/<SID> failed [HTTPProxyHan 721]
    [Thr 140640438269696] Access /resources/sap/m/themes/sap_belize/library.css in /usr/sap/<SID>/SUM/sdt/htdoc//resources/sap/m/themes/sap_belize/library.css
    [Thr 140640437212928] Mon Aug 27 12:26:29 2018[Thr 140640437212928] *** ERROR => No Connection Data found in /usr/sap/<SID>/SUM/sdt/param/sumjava_connectivity [SLPProxyHand 703][Thr 140640437212928] *** ERROR => ConnectContext for /lmsl/sumjava/<SID> failed [HTTPProxyHan 721]


    Note: the last 3 lines of the log may repeate many times


Read more...

Environment

SAP Netweaver Java system

Product

SAP ERP 6.0

Keywords

KBA , BC-UPG-SLM , Software Lifecycle Manager , Problem

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