SAP Knowledge Base Article - Preview

2687756 - Cash drawer does not open after receipt is posted and printed

Symptom

You have a cash drawer connected to your receipt printer. Your receipt printer is connected to SAP Customer Checkout. You expect the cash drawer to open after a receipt is posted and printed in SAP Customer Checkout. However, even though a success message is displayed in SAP Customer Checkout the cash drawer actually does not open.


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Environment

SAP Customer Checkout

Product

SAP Customer Checkout all versions

Keywords

KBA , IS-SE-CCO , Customer Checkout , How To

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