SAP Knowledge Base Article - Preview

2686801 - CDT/Online Monitoring displaying technical names instead of translations

Symptom

  • Communication Desktop or Online Monitoring displays technical names instead of the translated tags
  • Variables such as "CDT_XFLD_24_ENABLEUSER, MON_XFLD_USERNAME..." etc. are shown instead of the translated text:
    CDT.png

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, CDT_XFLD_24_ENABLEUSER, MON_XFLD_USERNAME, CDT_XGRP_PASSWD, CDT_XTIT_COMMUNICATIONDESKTOP , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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