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2686360 - Initial check for IGS problems based on ABAP systems - Guided Answers

Symptom

The following Guided Answers decision tree will assist you with troubleshooting of Internet Graphics Server (IGS).
There are some general IGS errors,such as:

  • igswd_mt, IGS Watchdog, GRAY, Stopped
  • Error When Calling IGS "IGS error:ProcessChartRequest (RFC_EXTERNAL_FAILURE)"
  • Graph cannot be generated due to IGS failure: RFC Communication Error.
  • Internal error when communicating with the IGS
  • Problem accessing the Internet Graphics Server(IGS)"

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Environment

IGS (Internet Graphics Server) based on ABAP systems

Keywords

IGS, RFC_EXTERNAL_FAILURE, RFC Communication Error, Internet Graphics Server, ProcessChartRequest, IGS Watchdog , KBA , BC-FES-IGS , Internet Graphics Server , Problem

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