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2686301 - ASE shutdown due to infected with 11 (SIGSEGV) in ubffreef while holding RAMEM_SPIN spinlock

Symptom

  • ASE unexpectedly shut down
  • Rep Agent configured for stream replication in an IMRS enabled database
  • Error 9414 may be reported in the log
  • Errorlog contains an infected with 11 error with a stack trace that includes the following functions:

ubffreef
ra_free_mempool
ra_ci_stp_remove_all_oqid

Example of error 9414:
00:0002:00000:00239:2018/07/12 04:08:07.06 server  Error: 9414, Severity: 20, State: 1
00:0002:00000:00239:2018/07/12 04:08:07.06 server  RepAgent(5): Streaming replication stream CI Library error -1
with severity 2 and message 'Producer receiver 'ERP_1' failed to receive data, shutting down transport to
'ocs:myhostname:portnumber'.'. Rep Agent detected error 3 with message 'Unknown' at line 0 in file nofilename.


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Environment

  • SAP Adaptive Server Enterprise (ASE)  all versions
  • SAP Adaptive Server Enterprise Cluster Edition (ASE CE) all versions

Product

SAP Adaptive Server Enterprise 12.5 ; SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 15.7 Cluster Edition ; SAP Adaptive Server Enterprise 16.0 ; Sybase Adaptive Server Enterprise 12.5 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5 ; Sybase Adaptive Server Enterprise Cluster Edition 15.0 ; Sybase Adaptive Server Enterprise Cluster Edition 15.5 ; Sybase Adaptive Server Enterprise Cluster Edition 15.7

Keywords

Sybase, infected, signal, SEGV, SIGSEGV, segment violation, storage access violation, kisignal , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-ASE-CE , ASE Cluster Edition (Standalone) , Bug Filed

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