- Upgrading VUs that include Product Documentation or Terminal Server fails
- This happens upgrading as of Support Pack 10 and up
Web site Virtual Unit upgrade fails with message "...cannot be upgrade to base 220.127.116.11 Software Product Documentation does not exist in the base installation"
SAP Contact Center 7.0
CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, Documentation, Missing, Upgrade, Failed, Product , KBA , CRM-CCI , Contact Center Infrastructure , Problem
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