SAP Knowledge Base Article - Preview

2685930 - Error "User Menu Tree is Empty" While Logging in SRM via NWBC

Symptom

Some users failed to log in SRM via NWBC with error "The user menu tree for user && is empty".

This only happened for specific users.


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Environment

  • SAP Supplier Relationship Management (SRM) 7.0 and higher
  • SAP enhancement package for SAP Supplier Relationship Management

Product

SAP Supplier Relationship Management 7.0 ; SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

EBP, SHOW TCODE , KBA , SRM-EBP-ADM-USR , SRM User Administration , Problem

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