SAP Knowledge Base Article - Preview

2685054 - Email Interactions Don't Appear in Ask HR

Symptom

We were doing some testing when we noticed a communication that was made via email does not appear in the Service Center App


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Environment

Employee Central - Service Center

Product

SAP SuccessFactors Employee Central Service Center all versions

Keywords

Email, Ask Hr, Service Center, c4c emails, ECT-98841 , KBA , LOD-SF-EC-SRV , EC Service Center , Problem

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