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2684730 - SM:USR_STATUS_UPDATE fails with STRING_BAD_REF dump

Symptom

  • Background job SM:USR_STATUS_UPDATE is cancelled with error below:
Internal session terminated with a runtime error STRING_BAD_REF (see ST22)
  • ST22 show short dumps containing the following details:
Category               ABAP Programming Error
Runtime Errors         STRING_BAD_REF
ABAP Program           CL_LMDB_API_FACTORY===========CP
Application Component  SV-SMG-LDB
Short Text
    Access to string reference with corrupt content
User and Transaction
    Program.............. CL_LMDB_API_FACTORY===========CP
Information on where terminated
    The termination occurred in ABAP program "CL_LMDB_API_FACTORY===========CP",
     in "CONSTRUCTOR". The main program
    was "AGSSISE_USER_STATUS_UPDATE".
    In the source code, the termination point is in line 23 of (Include)
    program "CL_LMDB_API_FACTORY===========CM001".
    Program "CL_LMDB_API_FACTORY===========CP" was started as a background job.
    Job name....... SM:USR_STATUS_UPDATE

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Environment

SAP Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

 AGSSISE_USER_STATUS_UPDATE , KBA , SV-SMG-LDB , Landscape Management Database (LMDB) , SV-SMG-INS-CFG-MNG , Managed System Configuration , Problem

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