SAP Knowledge Base Article - Preview

2684170 - Order confirmations are not being generated nor send out

Symptom

Your customer purchased tickets via the online shop but did not receive an order confirmation, even so all message plugs have been administered.


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Environment

SAP Event Ticketing back end and online shop

Product

SAP Event Ticketing, cloud edition all versions

Keywords

IS-SE-ET; message plug, order confirmation, Buchungsbestätigung, E-Mail, keine eigene Rechnungslegung, keine E-Mail Bestätigung, Message-Slot, Online Shop, , KBA , IS-SE-ET , SAP Event Ticketing , How To

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