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2683034 - Failed login when configuring LDAP user store on SAP Cloud Platform due to LDAP protocol port mismatch

Symptom

You have configured an LDAP user store on SAP Cloud Platform but log in attempts fail with the following logs found within the cloud connector

Failed to generate new LDAP context for user *******

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Caused by: com.sap.security.scim.server.internal.api.IdentityStorageException: Failed to connect to ldaps://<AD host name>:389 OR ldaps://<AD host name>:636

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Caused by: javax.naming.CommunicationException: simple bind failed: <AD host name>:389 [Root exception is java.net.SocketException: Software caused connection abort: recv failed]

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Caused by: java.net.SocketException: Software caused connection abort: recv failed


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Environment

  • SAP Cloud Connector
  • SAP Cloud Platform
  • SAP Cloud Platform Connectivity

Product

SAP Cloud Platform 1.0 ; SAP Cloud Platform Connectivity 2.0 ; cloud connector 1.0 for SAP HANA Cloud Platform

Keywords

LDAP, user store, ldap,ldaps,port, cloud user store,sap cloud platform,sap cloud connector,sap cloud platform connectivity , KBA , BC-IAM-IDS , Identity Authentication Service , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

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