SAP Knowledge Base Article - Preview

2682972 - FAIL: Invalid Credentials in SUM phase PREP_INPUT/INSTANCELIST_PRE

Symptom

  • You are using Software Update Manager (SUM) to perform a system upgrade.
  • Your system has additional application server (AAS) on top of your primary application server (PAS).
  • The <sid>adm password between these systems are different.
  • During the INSTANCELIST_PRE phase, you can only provide one password in the dialog.
  • Error is shown in the SAPup.ECO file: 
EXECUTING /usr/sap/<SID>/SYS/exe/run/sapcontrol -host <host1> -nr <instance number> -queryuser -function AccessCheck Start
User? Password?
<timestamp>
AccessCheck
OK

...
EXECUTING /usr/sap/<SID>/SYS/exe/run/sapcontrol -host <host2> -nr <instance number> -queryuser -function AccessCheck Start
User? Password?
<timestamp>
AccessCheck
FAIL: Invalid Credentials
SAPup> Process with PID <pid> terminated with status 1 at <timestamp>!

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Product

SAP ERP 6.0

Keywords

KBA , BC-UPG-TLS-TLA , Upgrade tools for ABAP , BC-INS-SWPM , Installation with Software Provisioning Manager , Problem

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