SAP Knowledge Base Article - Preview

2682617 - SMP 3.0 upgrade failing after changing the password of smpServiceUser

Symptom

After changing the smpServiceUser password from the default one, the server can't be upgraded.
Each time the upgrade fails and in the install log the following entries can be seen:

com.sap.install.smp.wizardaction.ExecSilentInstall, err, ERROR: Upgrade failed
Database interaction failed: java.sql.SQLException: JZ00L: Login failed. Examine the SQLWarnings chained to this exception for the reason(s).
JZ00L: Login failed. Examine the SQLWarnings chained to this exception for the reason(s).. ERROR CODE: 0. SQL State: JZ00L


Read more...

Environment

  • SAP Mobile Platform (SMP) 3.0 SP13 and above (both MBO & OData runtime)
  • SAP SQLAnywhere 17 and above
  • SAP Adaptive Server Enterprise version agnostic

Product

SAP Adaptive Server Enterprise 16.0 ; SAP Mobile Platform 3.0 ; SAP SQL Anywhere 16.0 ; SAP SQL Anywhere 17.0

Keywords

 smpServiceUser; SQLException: JZ00L; SMPServerStatusManager; , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.