SAP Knowledge Base Article - Preview

2682302 - Error "The Pre Day One flag is set to true from Onboarding but could not find a valid user with the provided person-id-external xxxxx"

Symptom

  • The follow error occurs when attempting to hire a new employee from Onboarding: "The Pre Day One flag is set to true from Onboarding but could not find a valid user with the provided person-id-external <ID>"
  • This error pops up when attempting to navigate from the Identity section to Personal Information of Manage Pending Hires

 


Read more...

Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central 1705+
  • Onboarding

 

Product

SAP SuccessFactors Employee Central 1705

Keywords

ECT-66963, ONB, EC, Pre-day1, person-id-external , KBA , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , LOD-SF-OBD-INT , Integrations with Onboarding , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.