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2681370 - DirectConnect error: Lost connection to database (Unknown WINSOCK Err Code); No error message is available from the host.

Symptom

  • DirectConnect (DC) server log contains network error messages.
  • The DC log shows:

    Error: 30261 Severity: 10 TCPIP Network Error: { [NOTCONNECTED] Lost connection to database, ,
    Request(Disconnect),SubFunc(Succeeded), SYBTCP RetCode(0)
    Description(SYBTCP_SUCCEED), TCP API RetCode (0) Description(Unknown WINSOCK Err Code) } <HostName=xxxxxxx>, <PortNumber=6042>
    Host Message Text: No error message is available from the host. LogClientLogin

  • The Mainframe CICS log shows these messages:

    DFHXS1201 08/13/2018 11:25:58 SCICSxxx The password supplied in the verification request for userid XXXX was invalid.
    This occurred in transaction SY01 when userid XXXX was signed on at netname ????????.
    DFHXS1203 08/13/2018 14:31:52 SCICSxxx The userid supplied in the verification request for userid xxxx is revoked.
    This occurred in transaction SY01 when userid xxxxx was signed on at netname ????????.


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Environment

  • DirectConnect 15.0.1
  • Windows 2012

Product

SAP Sybase Mainframe Connect 15.0 ; Sybase EnterpriseConnect Data Access 15.7

Keywords

DC DFHXS1203 CICS , KBA , BC-SYB-MFC , Mainframe Connect (MFC) , Problem

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