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2680904 - HANA Backups are getting failed while using TSM

Symptom

While recovering the database, you are getting following alert:

"The last backup failed. Without a recent data backup, your database cannot be recovered to most recent state"

When you look at backint.log, you see backint termination with warnings:

WARNING: unknown parameter:

WARNING: unknown parameter: MAX_SESSIONS 1 # Tivoli Storage Manager client sessions

WARNING: unknown parameter: BUFFSIZE 131072 # block size in bytes

WARNING: unknown parameter: CONFIG_FILE /usr/sap/PH1/SYS/global/hdb/opt/hdbconfig/initPH1.bki

WARNING: unknown parameter: LOG_SERVER tdp_hana ERROR

WARNING: unknown parameter: SERVER tdp_hana # Servername, as defined in dsm.sys

WARNING: unknown parameter: SESSIONS 2 # Maximum number of sessions to this server

WARNING: unknown parameter: PASSWORDREQUIRED NO # Use a password

WARNING: unknown parameter: BRBACKUPMGTCLASS DAILY_DB # Mgmt-Classes for database backup

WARNING: unknown parameter: BRARCHIVEMGTCLASS DAILY_DB # Mgmt-Classes for redo log backup

WARNING: unknown parameter: # on server_a

WARNING: unknown parameter: # Overrides IP address of dsm.sys

WARNING: unknown parameter: # backup

WARNING: unknown parameter: # to server_b

WARNING: unknown parameter: # on server_b

WARNING: unknown parameter: # Overrides IP address of dsm.sys

WARNING: unknown parameter: # backup

WARNING: unknown parameter: END

#SOFTWAREID "backint 1.04" "Symantec NetBackup backint 0.1"

No more data.

#SAVED VXP11533227833_hostname12345 "/usr/sap/<SID>/SYS/global/hdb/backint/log_backup_0_0_0_0" 58716160

Indexserver trace shows following error:

Error during log segment backup: exception 1: no.110522 (Backup/Destination/Backint/impl/BackupDestBackint_ExecutorDaemon.cpp:123)

Backint did not respond for 600 seconds


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Environment

SAP HANA 1.0

SAP HANA 2.0

Product

SAP HANA 1.0, platform edition

Keywords

backint, backup, TSM, persistence, log, third party, NetBackup, recovery, HANA, backint_response_timeout , KBA , HAN-DB-BAC , SAP HANA Backup & Recovery , HAN-DB-PER , SAP HANA Database Persistence , Problem

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