SAP Knowledge Base Article - Preview

2680902 - Log error when assigning approvers to customers

Symptom

When trying to assign e.g. an approver to a customer in the my company area an error occurs in the log. This causes the log to be filled with spam error messages like the following :

de.hybris.platform.servicelayer.exceptions.UnknownIdentifierException: UserGroupModel with uid 'my.user@my-company.com' not found!

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Environment

Hybris 6.1,6.2,6.3,6.4,6.5,6.6,6.7,1808

Product

SAP Hybris Commerce 1808 ; SAP Hybris Commerce 6.0 ; SAP Hybris Commerce 6.1 ; SAP Hybris Commerce 6.2 ; SAP Hybris Commerce 6.3 ; SAP Hybris Commerce 6.4 ; SAP Hybris Commerce 6.5 ; SAP Hybris Commerce 6.6 ; SAP Hybris Commerce 6.7

Keywords

KBA , CEC-COM-CPS , Commerce Platform & Suite (SAP Commerce) , Problem

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