SAP Knowledge Base Article - Preview

2680867 - Check if the system user is locked when configuring and LDAP user store on SAP Cloud Platform

Symptom

You are configuring an LDAP user store on SAP Cloud Platform and getting a "Sorry, we could not authenticate you. Try again" error when attempting to log in


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Environment

  • SAP Cloud Platform
  • SAP Cloud Platform Identity Authentication
  • SAP Cloud Connector
  • SAP Cloud Platform Connectivity

Product

SAP Cloud Platform 1.0 ; SAP Cloud Platform Connectivity 2.0 ; SAP HANA Cloud Platform Identity Authentication 1.0 ; cloud connector 1.0 for SAP HANA Cloud Platform

Keywords

LDAP, active directory,user store, authentication, locked system user, cloud connector,identity authentication tenant,corporate user store,incorrect credentials,IAS , KBA , BC-IAM-IDS , Identity Authentication Service , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , How To

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