SAP Knowledge Base Article - Preview

2680321 - We can't connect to SAP Jam because there isn't a SAP Jam user

Symptom

By clicking the Collaboration title the Jam is not loaded and below error arises. 
  
We can't connect to SAP Jam because there isn't a SAP Jam user. Please contact your system administrator to address this.


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Environment

  • SAP Supply Chain Management (SCM)
  • SAP Sales and Operations Planning (SCM-SOP)
  • SAP Integrated Business Planning (SCM-IBP)

Product

SAP Integrated Business Planning all versions ; SAP Jam Collaboration all versions

Keywords

jam, ibp, connection, collaboration, fail, integration , KBA , SCM-IBP-INT-JAM , IBP JAM Integration , Problem

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