SAP Knowledge Base Article - Preview

2679502 - Agent Administration Slow after upgrade to Solution Manager 7.2 SP07

Symptom

  • Agent Administration has become slow after performing upgrade to Solution Manager 7.2 SP07 Patch 0 or 1
  • Some of the Diagnostics Agent may disconnect from Solution Manager as they time out. 
  • In the default trace you see the following error:
[SMDServerFrame.refresh] waiting for refreshManagedAgents action was interrupted
[EXCEPTION]
java.lang.InterruptedException
at java.lang.Object.wait(Native Method)
at java.lang.Object.wait(Object.java:485)
at com.sap.smd.server.util.concurrent.CountDown.acquire(CountDown.java:87)
at com.sap.smd.RefreshAgentRunner.run(RefreshAgentRunner.java:53)
at com.sap.smd.server.exec.TaskRunner.run(TaskRunner.java:47)
at com.sap.smd.server.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:785)
at java.lang.Thread.run(Thread.java:763)

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Environment

  • SAP Solution Manager 7.2 SP07 Patch 0 or 1

Product

SAP Solution Manager 7.2

Keywords

Solution Manager Agent Admin slow in 7.2 SP7 , KBA , SV-SMG-DIA-SRV-AGT , Agent Framework , Problem

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