SAP Knowledge Base Article - Preview

2678216 - Crystal Report generates ABAP dump in ECC

Symptom

  • ABAP dump happens in SAP ECC/ERP during Crystal Reports execution on BI Platform
  • Crystal Reports will continue to spin in BI Launchpad when viewed
  • In OpenSQL driver trace log, you will see this error:
    SAP: An error occurred while trying to contact the SAP gateway using: -aHOST -gECCAPPHOST -xsapgw00. Message: ERROR     service '?' known

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Environment

  • SAP BusinessObjects Business Intelligence platform 4.2 (BI)
  • SAP Crystal Reports 2016
  • SAP ECC/ERP

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

cr 2008 2011 2013 bi 4.0 4.1 4.2 4.3 , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

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