SAP Knowledge Base Article - Preview

2677198 - Onboarding Pre-Day 1 Candidate receives two Welcome emails

Symptom

A candidate receives two 'Welcome' emails during the hiring process if the following options are enabled in Onboarding within Provisioning:

  • Enable Pre-day1 Experience for new hires
  • Use the Same User ID for Pre-day1

The candidate will receive a Welcome email during the Onboarding pre-day1 process and again after the employee is hired in Employee Central.


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Environment

  • SAP SuccessFactors HCM Cloud
  • Employee Central

Product

SAP SuccessFactors Employee Central 1711 ; SAP SuccessFactors Employee Central 1802 ; SAP SuccessFactors Employee Central 1805

Keywords

ECT-94245, ECT-100783, ECT-102751, ONB-21010, EC, ONB, preday1 , KBA , LOD-SF-EC-HIR , New Hire/Rehire Wizards , LOD-SF-EC-INT , Suite Integration (EC to RCM, ONB, CVP) , LOD-SF-OBD-INT , Integrations with Onboarding , Bug Filed

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