SAP Knowledge Base Article - Preview

2677184 - Smart Business tiles not loading KPI initially

Symptom

When the Fiori Launchpad first loads, Smart Business for Suite on HANA KPI tiles do not load and show the busy indicator.

  • In the browser console log, the following error appears:
    "Uncaught TypeError: Cannot read property 'dataServices' of undefined"
  • The KPI tiles will load if the user either refreshes the page or scrolls down on the Fiori Launchpad until the KPI tiles are not shown, then scrolls back up

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Environment

  • Smart Business for Suite on HANA
  • SAP UI5 1.44.37, 1.44.38, 1.52.18

Product

SAP Smart Business all versions ; SAP Smart Business foundation component all versions

Keywords

render, dots, value, cache , KBA , endlessly , CA-GTF-SB-SOH , Smart Business for SoH , CA-FE-FLP-EU , Please use CA-FLP-FE-UI , CA-UI2-INT-FE , Please use CA-FLP-FE-COR , CA-UI2-INT-BE , Please use CA-FLP-ABA , Problem

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