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2677047 - Error in PI SuccessFactors Adapter after TLS 1.0 disabled

Symptom

  • You have a Success Factors integration using Process Integration (PI) or Process Orchestration (PO) as middleware
  • You are using the PI SuccessFactors (SFSF) Receiver Adapter
  • After the recent deactivation of TLS 1.0 as per note 2659922 TLS 1.0 encryption protocol disablement for Successfactors BizX Environment, you are encountering SSL handshake errors in PI relating to this integration
  • For example:
    com.sap.aii.adapter.lib.component.odata.exception.OsciException: javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
    ODATA_CALLING_ERROR:OData call failed com.sap.engine.interfaces.messaging.api.exception.MessagingException: ODATA_CALLING_ERROR:OData call failed {0}..

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Environment

  • SAP NetWeaver 7.3
  • SAP enhancement package 1 for SAP NetWeaver 7.3
  • SAP NetWeaver 7.4
  • SAP Process Integration, secure connectivity add-on

Product

SAP NetWeaver 7.0 ; SAP NetWeaver 7.3 ; SAP NetWeaver 7.4 ; SAP NetWeaver 7.5 ; SAP NetWeaver Process Integration 7.1 ; SAP NetWeaver Process Integration, business-to-business add-on 1.0 ; SAP NetWeaver Process Integration, connectivity add-on 1.0 ; SAP NetWeaver Process Integration, secure connectivity add-on 1.0 ; SAP SuccessFactors HCM Core 1805 ; SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package 1 for SAP NetWeaver 7.3 ; SAP enhancement package 1 for SAP NetWeaver Process Integration 7.1 ; SAP enhancement package 2 for SAP NetWeaver 7.0 ; SAP enhancement package 3 for SAP NetWeaver 7.0

Keywords

AEX, XI, PI, PO, SFSF adapter, SuccessFactors, TLS deactivated, PICOASUF, PIADAPTERS , KBA , BC-XI-CON-SUF , SuccessFactors Adapter , Problem

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