EUP setting maintained at the stage level are not considered in case the request is escalated and moved to next stage. For reference consider the below scenario.
The EUP used at the stage level has the default value set for the user type as "Reference". Now, if the request is approved by the approver at that stage, the user type information is update correctly but if the request escalates and moves to the next stage, the user type field does not updates.
- GRC 10.0
- GRC 10.1
- GRC 12.0
Stage level setting, approver, access request, EUP, user id, user type, AC, MSMP , KBA , GRC-SAC-ARQ , Access Request , Problem
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