SAP Knowledge Base Article - Preview

2675693 - Personal Data Report: readable format for long emails

Symptom

The body text of long emails (longer than 255 characters) is very difficult to read from CSV report


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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

PersonalDataReport DPO Excel format restriction 255 read email e-mail CSV , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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