SAP Knowledge Base Article - Preview

2674115 - After trex installation, error "ImportError: DLL load failed" occurs when run TREXAdmin.bat

Symptom

After trex installation, the following error occurs when run TREXAdmin.bat

File "<string>", line 1, in <module>
File "<Drive>:\usr\sap\<TREX-SID>\TRX<Instance Number>\exe\python_support\TREXAdmin.py", line 18, in <module> import NameServerPy
ImportError: DLL load failed: The application has failed to start because its side-by-side configuration is incorrect.


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Environment

Search and Classif. (TREX) 710
Microsoft Windows 2008
Microsoft Windows 2012
Microsoft Windows 2016

Keywords

KBA , BC-TRX-INS , TREX Installation , Problem

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