SAP Knowledge Base Article - Preview

2673921 - Generating Ticket Summary Triggers Following Error Message: XML Transformation Failed

Symptom

When generating the ticket summary following error message is displayed: ‘XML transformation failed’.


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Environment

SAP Cloud for Customer/ HTML5

Keywords

Ticket, Summary, XML Transaformation Failed. , KBA , LOD-CRM-SRP-OPM , Output Management , LOD-CRM-SRP , Service Request Processing , Problem

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