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2673908 - System call failed. DETAILS: Error 267 (0x0000010b) (The directory name is invalid.)

Symptom

  • During the installation of Solution Manager 7.2 AS Java with SWPM tool (SAP Note 1680045) the following error occurs at step "checkForExistingDatabase":
[sapinst_dev.log]
Selected Service: SAP Solution Manager 7.2 Support Release 1 > SAP Solution Manager 7.2 Java Support Release 1 > Oracle > Installation > Application Server Java > Standard System > Standard System (NW_Java_OneHost|ind|ind|ind|ind)
Switched to user: (SIDadm)
TRACE <timestamp> (SIDadm) (startInstallation) [synxcchapp.cpp:602] CSyChildApplicationImpl::doStart()
Starting <Drive:>\oracle\\<DBSID>\12102/bin/sqlplus using CreateProcessAsUser<token>, NULL, <command line for executable <Drive:>\oracle\\<DBSID>\12102/bin/sqlplus, NULL, NULL, TRUE, 0x420, NULL,
ERROR <timestamp> (SIDadm) (startInstallation) [synxcchapp.cpp:613] id=syslib.sysCallFailedWithStackTrace errno=FSL-00009 CSyChildApplicationImpl::doStart()
System call failed. DETAILS: Error 267 (0x0000010b) (The directory name is invalid.) in execution of system call 'CreateProcessAsUser' with parameter (<token>, NULL, <command line for executable <Drive:>\oracle\\<DBSID>\12102/bin/sqlplus, NULL, NULL, TRUE, 0x420, NULL, ....
....
Failed action: CreateProcessAsUser with parameters <token>, NULL, <command line for executable <Drive:>\oracle\<DBSID>\12102/bin/sqlplus, NULL, NULL, TRUE, 0x420, NULL, 
<Drive:><Path of sapinst_instdir>, &StartupInfo, &ProcessInfo
Error number 267 error type WIN32_ERROR
ERROR <timestamp> (Installation user) (startInstallation) [iaxohsqlx.hpp:776] id=dbmodora.startAppFailed errno=MDB-06029 COraSQLScriptExec<LoggingStrategy>::executeScript()
Caught exception while trying to start script executing application: [<Drive:>\oracle\\<DBSID>\12102/bin/sqlplus].
ERROR <timestamp> (Installation user) (startInstallation) [CSiStepExecute.cpp:1102] id=controller.stepExecuted errno=FCO-00011 CSiStepExecute::execute()
The step checkForExistingDatabase  with step key |NW_Java_OneHost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|onehost|0|NW_CreateDBandLoad|ind|ind|ind|ind|createdbandload|0|NW_CreateDB|ind|ind|ind|ind|createdb|0|NW_OraDBCheck|ind|ind|ind|ind|ora|0|checkForExistingDatabase was executed with status ERROR (Last error reported by the step: System call failed. DETAILS: Error 267 (0x0000010b) (The directory name is invalid.) in execution of system call 'CreateProcessAsUser' with parameter (<token>, NULL, <command line for executable <Drive:>\oracle\\<DBSID>\12102/bin/sqlplus, ....
  • The error may also occur while performing a system copy:
[sapinst_dev.log]
ERROR <timestamp> (SIDadm) (startInstallation) [synxcchapp.cpp:613] id=syslib.sysCallFailedWithStackTrace errno=FSL-00009 CSyChildApplicationImpl::doStart()System call failed. 
DETAILS: Error 267 (0x0000010b) (The directory name is invalid.) in execution of system call 'CreateProcessAsUser' with parameter (<token>, NULL, <command line for executable <directory>,
NULL, NULL, TRUE, 0x420, NULL, <directory>, &StartupInfo, &ProcessInfo), line (613) in file (<directory>), stack trace: CThrThread.cpp: 85: CThrThread::threadFunction()
  • The user that was used to run the SWPM tool has the appropriate permissions to the directory

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Environment

  • Solution Manager 7.2
  • Microsoft Windows operating system
  • Oracle database
  • Software Provisioning Manager

Product

SAP NetWeaver 7.4 ; SAP Solution Manager 7.2

Keywords

System call failed. DETAILS: Error 267 (0x0000010b) (The directory name is invalid.) , Error 267 (0x0000010b) , The directory name is invalid , Error number 267 error type WIN32_ERROR , errno=MDB-06029 , checkForExistingDatabase , domain , local , sqlplus , Active Directory , AD , authorization, user permissions, SAPinst, SWPM, system copy, migration, crash, export , KBA , BC-INS-SWPM , Installation with Software Provisioning Manager , BC-INS-NT , Installation Windows , BC-INS , Inst.Tools - Use subcomponents; SAP Note 1669327 , Problem

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