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2673782 - Error:An unexpected problem occurred while decoding JSF component(0) when accessing CMC ->Inboxes

Symptom

  • The following error occurs when accessing Central Management Console (CMC) -> Inboxes:
     An unexpected problem occurred while decoding JSF component {0}.
  • The total items number in CMC->Inboxes is bigger than the total items number in User List page of CMC->User and Groups.
  • End-To-End trace of the issue reveals below info: (The below UserName is the missing user in User List page.)

        CInfoStoreSubsystem::Query_IsAllowedToSeeObject: user has no right to see the object <UserName>


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)

Product

SAP BusinessObjects Explorer 4.2

Keywords

deny user E2E JSF , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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