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2673585 - SAP system not able to start on IBM i with error "User <USER> does not exist"

Symptom

  • An SAP Netweaver based system on IBM i is unable to start.
  • There are errors like:

Starting all instances of system <SID> on host <HOSTNAME>...
Starting ABAP central services instance...
RtvInstCfgByProfile: check instance profile <SID>_ASCS<NN>_<HOSTNAME>.
readInstInfoFromProfile: examining profile
"/usr/sap/<SID>/SYS/profile/<SID>_ASCS<NN>_<HOSTNAME>".
Start profile is "/usr/sap/<SID>/SYS/profile/START_ASCS<NN>_<HOSTNAME>".
Executable directory is "/usr/sap/<SID>/ASCS<NN>/exe".
Checking Kernel...
Deleting spooled files of instance <NN>...
User <USER> does not exist.
StartInstance: Error deleting spooled files of instance user <USER>.
StartAllInstances: Failed to start central services instance <NN> of system 
<SID> on host <HOSTNAME>
O4STRSTP: Starting all instances of system <SID> failed


Read does not exist"">more...

Environment

Any SAP system running on IBM i

Product

SAP enhancement package 2 for SAP NetWeaver 7.0

Keywords

iseries, i5os, startsap, sapstart, user concept, as/400, os/400, system start , KBA , BC-DB-DB4 , DB2 for AS/400 , Problem

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