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2673550 - XSCONTROLLER does not start due to invalid FQDN

Symptom

  • After installation, the xscontroller (hdbxscontroller process) will not start.
  • The following error can be found in xscontroller_<n>.log

com.sap.xs2rt.controller.ControllerExceptions$ControllerStartUpException: Could not startup the controller components: The controller is not available via the platform router at https://<subdomain>.<domain>:30030. The cause for this could be port 30030 is unavailable, wrong proxy settings, an unreachable or incorrect domain or others. Please check the SAP WebDispatcher logs in /hana/shared/<SID>/xs/controller_data/controller/router/webdispatcher/logs and the controller log.
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Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target

  • A subdomain or the domain does not start with a letter. Example: 1hanaxsa.mydomain.com. This can happen in public cloud infrastructures as they might assign random generated strings to hosts.

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Environment

SAP HANA Extended Application Services, Advanced Model

Product

SAP HANA, platform edition 2.0

Keywords

process hdbxscontroller HDB XS Controller not running hdblcm , KBA , BC-XS-RT , OP Runtime / XS Controller , Problem

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