SAP Knowledge Base Article - Preview

2672897 - While running the Fiori URL in Fiori client an error occurs stating "Fail to get certificate provider instance"

Symptom

An application published on Fiori Launchpad can't be accessed via the Fiori client.
Before the launchpad there is an F5 load balancer with a Digi2 certificate deployed.

While running the Fiori URL in Fiori Client an error occurs stating "Fail to get certificate provider instance".


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Environment

  • SAP Fiori Launchpad
  • SAP Fiori Client version agnostic
  • F5 load balancer
  • Digi2 certificate provider
  • AirWatch or other 3rd party non SAP Mobile Device Management solution
  • SAP Mobile Platform
  • SAP Cloud Platform Mobile Services for Operations and Development

Product

SAP Fiori 1.0 ; SAP Fiori Client 1.0 ; SAP Fiori Client 1.11 for iOS

Keywords

 Fiori Client; Fiori Launchpad; Digi2; certificate provider instance; F5; load balancer; , KBA , MOB-FC , SAP Fiori Client Native Mobile Application , Problem

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