- You want to find documentation about how to configure business partners working with ITSM in Solution Manager.
- You want to gather information about configuration about reporter, processor, support team and sold to party in Incident Management.
- You are working with Solution Manager Incident Management and you find that the user receiving the e-mail action is not displayed in SOST.
- You execute Help and Create Support Message and for certain system the name of the reporter is not recognized in the solution manager system.
- You Report an incident from Help, Create support message but the mail is not going to the accurate user.
- How to configure reporter business role in bp transaction working with Solution Manager
- How to configure Support Team working with ITSM.
- SAP Solution Manager 7.1
- SAP Solution Manager 7.2
SAP Solution Manager 7.2
bussiness partner, bussines partner,reporter, soldToParty, , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem
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