SAP Knowledge Base Article - Preview

2671601 - Error "The program cannot start because api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer" when updating BI platform to 4.2 SP05

Symptom

After upgrading BI to 4.2 SP05, starting svcmgr.exe results in the following error - " The program cannot start because  api-ms-win-crt-runtime-l1-1-0.dll is missing from your computer "


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2 SP 05

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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