SAP Knowledge Base Article - Preview

2668487 - SUS Portal User

Symptom

Supplier receives an email, with interim user and password. After this the supplier access the Supplier Self-registration (srmsus_selfreg) and with that information, he creates a user admin. The user exists in SRM and SUS system ID.

However, no portal user was created and the error message "User authentication failed" appears.


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Environment

  • SRM SUS (Supplier Self Services)

Product

SAP Supplier Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0 ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

SUs portal, portal SUS, User authentication failed , KBA , SRM-SUS-ADM , Business Partner, User, Customizing , SRM-ROS , Supplier Registration , Problem

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