SAP Knowledge Base Article - Preview

2668487 - SUS Portal User

Symptom

The supplier has created his own administrator user on the Supplier Self-Registration page and is trying to logon with these credentials to an enterprise portal URL where SUS is integrated. Logon is however not possible a "User authentication failed" error occurs.


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Environment

  • SAP Supplier Relationship Management (SRM)
  • SAP enhancement package for SAP Supplier Relationship Management
  • Supplier Self Services (SUS)

Product

SAP Supplier Relationship Management all versions ; SAP enhancement package for SAP Supplier Relationship Management all versions

Keywords

User authentication failed, SUS portal integration, Business Package for Supplier Collaboration 4.0,  Supplier Trading Partner Directory, SAP Enterprise Portal , KBA , SRM-SUS-ADM , Business Partner, User, Customizing , SRM-ROS , Supplier Registration , Problem

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