SAP Knowledge Base Article - Preview

2667638 - ATM Job fails because of commvalt - SAP ASE for Business Suite

Symptom

Trying to add 3rd party backup tool "Commvault" in SAP ASE business suite envoirnement, gets error.

worker  Message String: ct_connect(): user api layer: external error: The connection failed because of invalid or missing external configuration data.
worker  ct_connect() failed.


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Environment

SAP Adaptive Server Enterprise (ASE) 16.0 for Business Suite

Keywords

ATM job fail , KBA , BC-DB-SYB , SAP Business Suite on Sybase ASE Database Platform , Problem

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