SAP Knowledge Base Article - Preview

2666846 - ERROR: Unable to connect to datastore <datastore name>. A connection timeout may have occurred - CPI-DS

Symptom

  • ERROR: Test failed for the default configuration 'config name' of datastore: 'datastore name':
    Unable to connect to datastore <datastore name>. A connection timeout may have occurred. Contact your administrator
  • Connection test fails on datastores that were working before
  • Datastores had been testing fine in the past
  • Tables were imported to the datastores previously
  • Unable to import obects to datastore
  • Agent used to test the connection shows as active but Engine Version column shows 'null' in UI
  • Re-registering the agent does not correct the problem
  • Rebooting the agent machine does not correct the issue

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Environment

SAP Cloud Platform Integration for data services

Product

SAP HANA Cloud Integration 1.0 for data services

Keywords

CPI, CPI-DS, HCI, HCI-DS, data store , KBA , LOD-HCI-DS , HANA Cloud Integration for Data Services , Problem

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